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Shipping & Returns

At Moder, we want you to be delighted with your purchase. We'll try to work with you to ensure a fair resolution regardless of our formal policy. That being said, our formal policy is listed below:

All items marked with a Free Returns symbol can be returned with a complimentary return label when a return is requested within 30 days of receiving your purchase. Please contact us below and we will provide you with a shipping label to return your product.

Please note: large item furniture pieces (such as tables and sofas) require a scheduled pickup, so there is a $150 handling fee. If you want clarification on a specific piece, contact us through email or chat, and we'd be happy to clarify.

International orders, art prints, Sample Sale, and special event purchases are final sale.

To recieve a full refund for your purchase:

  • All products must be returned in new, undamaged condition in original protective packaging.
  • Bedding and towels must be unused, unwashed, and in original packaging. Otherwise, we will send back in lieu of a refund.
  • In the face of the COVID-19 pandemic, we’re working hard to ensure the safety of our customers and our team. If you need assistance returning an item within the 30-day return period, please reach out to us directly at hi@moderhome.com We’re happy to arrange a contact-free pickup for your return, mail you a return label directly, or help in any way we can.

If you have any questions don't hesitate to contact us at 347-766-3376, hi@moderhome.com, or through chat.

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